RBL Bank Credit Card Customer Care Number

Online Query Form 

RBL Bank provides an option to submit queries, requests, or complaints online through a dedicated section of their website. Customers may use this form to communicate detailed concerns or service requests without calling.  

How It Works 

The online form typically asks for essential information such as your name, contact details, and the nature of your query, allowing the Bank to respond by email or phone. It can be particularly useful if you wish to retain a written trail of your communication.  

Locate Us 

RBL Bank’s customer care page includes a branch and ATM locator tool, helping customers find the nearest RBL Bank branch or ATM. Users can search by city, state, or PIN code to get contact details and operational hours.  

Purpose 

This feature provides convenience for customers who prefer in-person service or need to visit a branch, submit documents, or use ATM services.  

Registered Office 

RBL Bank Ltd., 1st Lane, Shahupuri, Kolhapur – 416001 

+91 22 6232 7777  

Corporate Office 

RBL Bank Ltd., One World Center, Tower 2B, 6th Floor, 841 Senapati Bapat Marg, Lower Parel (W), Mumbai – 400013 

+91 22 6232 7777  

Dedicated Credit Card Helpline 

RBL credit card customers may also contact the dedicated helpline number +91 22 6232 7777, which is accessible for credit card enquiries as part of the general customer care infrastructure.  

Email Support for Credit Cards 

RBL Bank credit card customers can also reach support by email via cardservices@rblbank.com for credit card specific queries or assistance.  

Chat Functionality 

In addition to phone and email, some RBL Bank pages include a chat option where customers may initiate real-time chats for quicker, conversational support if available online.  

Verified Communication 

RBL Bank emphasises that customers should always use official contact numbers and secure channels when dealing with customer care, especially for financial or sensitive matters.  

Scam Call Avoidance 

The Bank provides guidance on identifying genuine communications versus fraudulent calls. For example, official service calls often use specific telephony series as per telecom and RBI guidelines to avoid spoofing or scams.  

Toll-Free Number 

Credit card service requests and complaints (Level 1 customer service) 

1800 121 9050 

24/7 Helpline 

General banking and credit card support 

+91 22 6232 7777  

Online Query/Complaint Form 

Submit detailed service requests 

Raise Here (via website)  

Branch/ATM Locator 

Find nearest banking or ATM facilities 

Locate Us (via website)  

Email Support 

Written support for credit cards 

cardservices@rblbank.com

Office Correspondence 

Formal written communication 

Registered or Corporate Office addresses  

Chat Support 

Real-time online assistance (if available) 

Chat via the website 

Office Name 

Registered Office of RBL Bank Ltd. 

Address 

1st Lane, Shahupuri, Kolhapur – 416001

Phone Number 

+91 22 6232 7777

Additional Info 

This registered office address is typically used for formal correspondence, statutory communication, and general administrative matters.  

Office Name 

Corporate Office of RBL Bank Ltd. 

Address 

One World Center, Tower 2B, 6th Floor, 841 Senapati Bapat Marg, Lower Parel (West), Mumbai – 400013. 

Phone Number 

+91 22 6232 7777

Purpose 

The corporate office contact is relevant for business-level enquiries, corporate banking interactions, compliance and regulatory communications, and formal institutional correspondence.