Credit Cards

Home Loans

Personal Loans

Other Loans

Calculators

Investments

Credit Score

Govt. Utility Documents

Download Mobile App

Insurance

Resources

BankBazaar

Bank of India Credit Card Customer Care

Bank of India (BOI) credit card customer care is reachable 24x7 on the dedicated toll-free number 1800 220 088 for enquiries and card hotlisting, on the general banking helpline 1800 103 1906 / 1800 220 229, or by email at cgro.boi@bankofindia.bank.in.

Updated On - 23 Sep 2026

The dedicated toll-free number for Bank of India credit card enquiries and hotlisting is 1800 220 088. Customers can also use the bank's general 24x7 banking helpline on 1800 103 1906 and 1800 220 229 for credit card-related queries and complaints.

Bank of India Credit Card Customer Care Toll-free Numbers

The toll-free numbers of Bank of India credit card customer care are 1800 220 229 and 1800 103 1906, where customers can reach out for queries and complaints regarding credit cards.

Bank of India Credit Card Toll free Number

How to Enquire about Bank of India Credit Cards?

To enquire about any details regarding Bank of India credit card or to report about credit card-related dispute, you can reach out to the customer care center. The contact details are mentioned below:

Customer care channel	Contact details
Call	1800 220 229 and 1800 103 1906 and 1800 220 088 (dedicated credit card enquiries/hotlisting number)
Tolled number	(022) - 40919191
Credit card enquiries landline	(022) 40426005 and (022) 40426006
Email	cgro.boi@bankofindia.bank.in (head office)
Phone number of head office	022-66684444
WhatsApp	+91 7997987601
NRI customer care	Call: +91 7969241100; Email: FEBO.NRI@bankofindia.bank.in

Customers can also reach out to the bank for any credit card related queries. They need to visit the official bank website and navigate to the ‘Contact Us’ page and scroll down to ‘Locate Us’ to find the nearest bank branch.

Bank of India also offers a missed-call service for account balance enquiries at 9811255430 or 9811255450.

For written correspondence, Bank of India's head office can be reached at Bank of India, Star House, C-5, 'G' Block, Bandra Kurla Complex, Bandra (East), Mumbai 400051.

Contact Details of Nodal Officers

The contact details of nodal officers are listed below:

Location (Zone)	Officer Name	Contact Details (Email & Phone)
Agra	Zonal Manager	1st Floor, Jeevan Prakash, LIC Bldg., Sanjay Place, M.G. Road, Agra - 282002 \| Tel: 0562-2521241, 2525953 \| ZO.Agra@bankofindia.bank.in
Ahmedabad	Zonal Manager	Bank of India Bldg., Post Box No.8, Bhadra, Ahemdabad-380 00 \| Tel: 079-25353088/0556 \| ZO.Ahmedabad@bankofindia.bank.in
Amritsar	Zonal Manager	SCO 102, District Shopping Complex, Nagpal Tower - I, Ranjit Avenue, 1st floor, Amritsar, Punjab 143001 \| Tel: 0183-5099331/6 \| ZO.Amritsar@bankofindia.bank.in
Barasat	Zonal Manager	DD/2, Salt Lake, Near City Center 1, Kolkata 700064 \| Tel: 033-23370015 \| ZO.BARASAT@bankofindia.bank.in
Bardhaman	Zonal Manager	446/N, Armstrong Avenue, Sector:2A, Bidhan Nagar, West Bengal 713212 \| Tel: 0747-9007351 \| ZO.BARDHAMAN@bankofindia.bank.in
Baripada	Zonal Manager	Plot.88/462, Khata No.153/127 Mauja - Unit no.4(Golapbbag), Mayurbhanj Dist., Baripada -757001 \| Tel: 06792-291360 \| ZO.BARIPADA@bankofindia.bank.in
Bengaluru	Zonal Manager	11, Bank of India Bldg., Kempegowda Road, Bengaluru- 560009 \| Tel: 080-22959400/01 \| ZO.BENGALURU@bankofindia.bank.in
Bhagalpur	Zonal Manager	2nd floor, Devdoot Complex, Radha Rani Sinha Road, Bhagalpur \| Tel: 0641-2242150, 2420688 \| ZO.BHAGALPUR@bankofindia.bank.in
Bhopal	Zonal Manager	New Zonal Head Qtrs.Bldg., Opp: Central Jail, Jail Road, Bhopal - 462011 \| Tel: 0755- 2553354 \| ZO.BHOPAL@bankofindia.bank.in
Bhubaneswar	Zonal Manager	1/1D, Jayadev Vihar, Nayapalli, City, Bhubaneshwar 751015 State Odisha \| Tel: 0674 -2362644 \| ZO.BHUBANESWAR@bankofindia.bank.in
Bokaro	Zonal Manager	1st floor,E-17,City Centre Sector-IV, Bokaro Steel City, Jharkhand- 827004 \| Tel: 06542-231520 \| ZO.BOKARO@bankofindia.bank.in
Chandigarh	Zonal Manager	Star house, SCO 76-82 -Sector -31A , Chandigarh 160030 \| Tel: 0172-2671501/4 \| ZO.CHANDIGARH@bankofindia.bank.in
Chennai	Zonal Manager	Bank of India Bldg., 2nd Floor, 17,Errabalu, Chetty Street, Chennai - 60000 \| Tel: 044-66777500/501 \| ZO.CHENNAI@bankofindia.bank.in
Coimbatore	Zonal Manager	Star house 324, Oppanakara Street, P. Box No.337, Coimbatore-641001 \| Tel: 0422-2397221, 2397056 Fax: 0422-2390806 \| ZO.COIMBATORE@bankofindia.bank.in
Dehradun	Zonal Manager	Shree Mahavir Towers, St. Judes Crossing, Shimla Bye-pass Road, Sevla Kalan, Dehradun-248171 (Uttarakhand) \| Tel: 0135-2640050/2641000 \| ZO.DEHRADUN@bankofindia.bank.in
Delhi NCR	Zonal Manager	Batra House, Plot no.52, Sector 32, Industrial Area, Gurgaon 122003 \| Tel: 0124-2388404 \| ZO.DELHINCR@bankofindia.bank.in
Dhanbad	Zonal Manager	S.R. Mansion, IInd floor, Shastri Nagar, P.O. Dhanbad, Dhanbad-826 001 \| Tel: 0326-2304012/2303650 \| ZO.DHANBAD@bankofindia.bank.in
Dhar	Zonal Manager	Plot no.58 & 59, Vasant Vihar colony, Dhar PO, Dist.Dhar,Madhya Pradesh 454001 \| Tel: 07292-222861 \| ZO.DHAR@bankofindia.bank.in
Gandhinagar	Zonal Manager	1 st Floor, Bank of India Bldg.,Sector No.16, Gandhinagar 382016 \| Tel: 079-23222659/23223561 \| ZO.GANDHINAGAR@bankofindia.bank.in
Gaya	Zonal Manager	315, Raj Laxmi Complex, Anugrah Puri Colony, Rampur Dist., Gaya - 823001 \| Tel: 0631-2220125 \| ZO.GAYA@bankofindia.bank.in
Ghaziabad	Zonal Manager	B-32, Sector-62 Sandipani, STC Bldg., B-32,Sector 62, Noida 201307 (U.P) \| Tel: 0120-2404133/2404030 \| ZO.GHAZIABAD@bankofindia.bank.in
Goa	Zonal Manager	Star House, Plot no:10, EDC Complex, Panaji, Behind Kadamba Bus Stand, Patto \| Tel: 0832-2404401/5/2404400 \| ZO.GOA@bankofindia.bank.in
Gorakhpur	Zonal Manager	HIG-C-227, Siddharth Enclave, opp. Ambedkar Park, Taramandal, Gorakhpur 273017 \| Tel: 0551-3500900 \| ZO.GORAKHPUR@bankofindia.bank.in
Guwahati	Zonal Manager	Saikia Commercial Complex, Sreenagar , G.S Road, Christian Basty, Guwahati, State Assam 781005 \| Tel: 0361-2347993 \| ZO.GUWAHATI@bankofindia.bank.in
Hardoi	Zonal Manager	Awasthi Complex, House no.849, Near D M Chauraha, Shahjahanpur Road, Hardoi - 241001 \| Tel: 05852-297601 \| ZO.HARDOI@bankofindia.bank.in
Hazaribagh	Zonal Manager	P.B.No.34, Saketpuri, Nr. Wales Ground, Sadananad Marg, Hazaribagh, Jharkhand - 825 301 \| Tel: 06546-272482/227792 \| ZO.HAZARIBAGH@bankofindia.bank.in
Howrah	Zonal Manager	4th floor, 5, B.T.M Sarani, Brabourne Road, Kolkata-700001 \| Tel: 033-22623529/59 \| ZO.HOWRAH@bankofindia.bank.in
Hubli-Dharwad	Zonal Manager	Shiva-Naga Plaza, 1st floor, Basaveswarnagar Circle, Gokul Road, Hubblli- 580030 \| Tel: 0836-2333305/02 \| ZO.HUBBALLIDHARWAD@bankofindia.bank.in
Indore	Zonal Manager	345-A,PU-4 Sch.-54 A.B Road, Behind Hotel Country Inn, Indore, M. P 452010 \| Tel: 0731-2445184/111 \| ZO.INDORE@bankofindia.bank.in
Jabalpur	Zonal Manager	Rajeshwar Building, MIG 15, Damoh Road, Jabalpur \| Tel: 0761-4701020/4701037 \| ZO.JABALPUR@bankofindia.bank.in
Jaipur	Zonal Manager	Star House,,B-4,Sector 2, Jawahar Nagar, Jaipur-302004 \| Tel: 0141-2658002/07 \| ZO.JAIPUR@bankofindia.bank.in
Jamshedpur	Zonal Manager	Bank of India Building, P.B no. 36 Main Road, Bishtupur, Jamshedpur 831 001 \| Tel: 0657-2434285 \| ZO.JAMSHEDPUR@bankofindia.bank.in
Jodhpur	Zonal Manager	Yashoda Tower, Akhliya Circle, Chopasani Road, Jodhpur 342008 \| Tel: 0291-2659644/265901 \| ZO.JODHPUR@bankofindia.bank.in
Kanpur	Zonal Manager	78-A, Raj Bhavan Canal Road, (near Juhan Devi Girls College, Kanpur- 208 004 \| Tel: 0512-2985001 \| ZO.KANPUR@bankofindia.bank.in
Keonjhar	Zonal Manager	Mining Road, Keonjhargarh Dist. Keonjhar-758001 State Odisha \| Tel: 06766-255896 \| ZO.KEONJHAR@bankofindia.bank.in
Kerala / Ernakulam	Zonal Manager	Kaloor Towers, Door No.36/195, Kaloor-Kadavanthara Road, Kaloor, Kochi- 682017 \| Tel: 0484-2344260 \| ZO.KERALA@bankofindia.bank.in
Khandwa	Zonal Manager	1st Floor Anand Nagar Branch, B.T.College Road, Anand Nagar, Khandwa - 450001 \| Tel: 0733-2248534 \| ZO.KHANDWA@bankofindia.bank.in
Kolhapur	Zonal Manager	1519-C, Jaydhaval Bldg., 2nd Floor, Laxmipuri, Kolhapur-416002 \| Tel: 0231-2646375,2646371 \| ZO.KOLHAPUR@bankofindia.bank.in
Kolkata	Zonal Manager	5, BTM Sarani, Brabourne Road, Kolkata-700001 \| Tel: 033-22318938 \| ZO.KOLKATA@bankofindia.bank.in
Lucknow	Zonal Manager	Star House, Vibhuti Khand, Gomti Nagar, Lucknow 226010 \| Tel: 0522-2721539, 2721486 \| ZO.LUCKNOW@bankofindia.bank.in
Ludhiana	Zonal Manager	Surya Kiran Complex, 1st Floor, Phase - II, The Mall, Near Rakhbagh, Civil Lines, Ludhiana 141001 \| Tel: 0161-2405977 \| ZO.LUDHIANA@bankofindia.bank.in
Madurai	Zonal Manager	Sri Ram Complex, 4th Iyer Bungalow, Madurai-625014 \| Tel: 0452-2909901 \| ZO.MADURAI@bankofindia.bank.in
Mumbai North	Zonal Manager	2nd Floor, Boi Bldg, Opp: Natraj Market, S.V. Road, Malad West, Mumbai 400 064 \| Tel: 022-28827770/2882 5772 \| ZO.MNZ@bankofindia.bank.in
Mumbai South	Zonal Manager	Mezzanine Floor, Bank Of India Bldg., 70-80,M.G. Road, P.B No.238, Fort, Mumbai 400 001 \| Tel: 022-22623656,2262 2717 \| ZO.MUMBAISOUTHZONE@bankofindia.bank.in
Muzaffarpur	Zonal Manager	Pankaj Market, Saraiyaganj, Muzaffarpur-842001 \| Tel: 0621-2276550 \| ZO.MUZAFFARPUR@bankofindia.bank.in
Nagpur	Zonal Manager	BOI Bldg., 3rd Floor, Sardar Vallabh Bhai Patel Marg P.B No.4, Kingsway, Nagpur \| Tel: 0712-2531404, 2532205 \| ZO.NAGPUR@bankofindia.bank.in
Nasik	Zonal Manager	Main Trimbak Road, Plot no.G-1, First Floor, MIDC Industrial Estate, Satpur Colony, Nasik 422007 \| Tel: 0253-2360433 \| ZO.NASIK@bankofindia.bank.in
Navi Mumbai	Zonal Manager	Management Development Institute Bldg., Gr. Floor, Plot:30, Sec:11, Cbd Belapur, Navi Mumbai 400 614 \| Tel: 022-27564909/2756 4126 \| ZO.NAVIMUMBAI@bankofindia.bank.in
New Delhi	Zonal Manager	Star House , H-2, Connaught Circus, Middle Circle, New Delhi-110001 \| Tel: 011-23310526 \| ZO.NEWDELHI@bankofindia.bank.in
Patna	Zonal Manager	Chanakya Place, 1st Floor, Birchand Patel Marg, Patna 800001 \| Tel: 0612-2220640, 2223369 \| ZO.PATNA@bankofindia.bank.in
Pune	Zonal Manager	592(New) Sadashiv Peth, 4th Floor, BOI Bldg., Lakshmi Road, Pune 411030 \| Tel: 020-25535400/421 \| ZO.PUNE@bankofindia.bank.in
Raigad	Zonal Manager	2nd Floor Hotel Meera Madhav, Opp. S.T Stand, Alibag 402201 \| Tel: 02141-228895, 223995 \| ZO.RAIGAD@bankofindia.bank.in
Raipur	Zonal Manager	1ST Floor, G. D. Shesh Nilayam, Tatyapara, RAIPUR 492001 \| Tel: Tel.0771- 4212450/4212401 \| ZO.RAIPUR@bankofindia.bank.in
Rajkot	Zonal Manager	Bank Of India Bldg., 1st Floor, Para Bazar, P.B. 24, M.G. Road, Rajkot 360 001 \| Tel: 0281-2240601, 2231277 \| ZO.RAJKOT@bankofindia.bank.in
Ranchi	Zonal Manager	Pradhan Tower , Main Road, Ranchi South Jharkhand-834001 \| Tel: 0651- 2331386 \| ZO.RANCHI@bankofindia.bank.in
Ratnagiri	Zonal Manager	Near Arogya Mandir, Ratnagiri- Kolhapur Highway, Shivajinagar, Ratnagiri 415639 \| Tel: 02352-223155 \| ZO.RATNAGIRI@bankofindia.bank.in
Sambhalpur	Zonal Manager	Near St. John School, Dhankauda - 768006 \| Tel: 0663-2549103 \| ZO.SAMBHALPUR@bankofindia.bank.in
Siliguri	Zonal Manager	Goyal Mansion, Pranami Mandir Road, Siliguri 734 401 \| Tel: 0353-2641633/264398 0 \| ZO.SILIGURI@bankofindia.bank.in
Siwan	Zonal Manager	Ghorgahiya Kothi, Tarwara More P.O-Siwan, Ps- Sarai OP, Siwan Distt., Bihar - 841226 \| Tel: 0615-4291701 \| ZO.SIWAN@bankofindia.bank.in
Solapur	Zonal Manager	Sahyadri Shopping Centre Old Employment Exchange Chowk, , Solapur-413 001 \| Tel: 0217-2317077 \| ZO.SOLAPUR@bankofindia.bank.in
Surat	Zonal Manager	1st floor, Bank Of India Bldg., Opp. Panjarapol, Ghod dod Road, Surat - 395001 \| Tel: 0261-2262878/272278(Sec) \| ZO.SURAT@bankofindia.bank.in
Telangana	Zonal Manager	P.T.I. Bldg.,2nd Floor, 10-1-1199/2, A.C. Guards, Hyderabad - 500004 \| Tel: 040-23315263 \| ZO.TELANGANA@bankofindia.bank.in
Thiruvananthapuram	Zonal Manager	Sreyas Building, GPO Lane, Near Pullimoodu Junction, Vanchiyoor, Thiruvananthapuram - 695001 \| Tel: 0471-2703011/2478124 \| ZO.THIRUVANANTHAPURAM@bankofindia.bank.in
Ujjain	Zonal Manager	Post Bag No.10, C-2, Kshipra Vihar, Dewas Road, Nagzire, Ujjain 456010 \| Tel: 0734-2514800 \| ZO.UJJAIN@bankofindia.bank.in
Vadodara	Zonal Manager	1st Floor, Bank Of India Bldg., Ellora Park, Subhanpura, Vadodara-390023 \| Tel: 0265-2397895 \| ZO.VADODARA@bankofindia.bank.in
Varanasi	Zonal Manager	B-38/2A, Mahmoorganj, Varanasi - 221010 \| Tel: 0542-2518485/84 \| ZO.VARANASI@bankofindia.bank.in
Vidharbha	Zonal Manager	BOI Bldg., 2nd Floor, Sardar Vallabh Bhai Patel Marg, P.B No.4, Kingsway, Nagpur440001 \| Tel: 07152-245225 \| ZO.VIDHARBHA@bankofindia.bank.in
Vijayawada	Zonal Manager	D.No.31-23-1A, PVR Complex, 1st floor, Beside BSNL Bhavan, Chuttugunta, \| Tel: 0866-2467777/247299 \| ZO.VIJAYAWADA@bankofindia.bank.in
Visakhapatnam	Zonal Manager	28-2-48, Dasapalla Complex, 1st floor, Suryabagh, Vishapatnam 530020(A.P) \| Tel: 0891-2718378 \| ZO.VISAKHAPATNAM@bankofindia.bank.in
Head Office - Customer Nodal Officer	Ms Anshu Mala, Assistant General Manager, Customer Excellence Branch Banking Dept.	Bank of India, Head Office, Star House II, C-4, 'G' Block, Bandra-Kurla Complex, Bandra (East), Mumbai 400051 \| Tel: 022-6131 9811
Head Office - Principal Nodal Officer	Shri Amitabh Banerjee, General Manager, Principal Nodal Officer for the Bank	Bank of India, Head Office, Star House II, C-4, 'G' Block, Bandra-Kurla Complex, Bandra (East), Mumbai 400051 \| Tel: 022-6131 9840

Track the Status of Grievance

If you want to track the status of your complaint, you can do so by clicking on this link - https://www.bankofindia.co.in/forms/GrievanceTrack.

Enter the Grievance Reference Number

Enter the code displayed below

Click on 'Check Now' and you will be able to view the status of your grievance

Summary

Bank of India (BOI) credit card customer care can be reached through the dedicated toll-free number for enquiries and hotlisting, the bank's general banking helpline, or by email, with separate channels for NRI customers, WhatsApp banking and grievance escalation. Nodal officer and RBI Ombudsman contact tables above help route unresolved complaints, and the grievance portal lets you track a complaint's status. Keep your card and registration details handy when you contact BOI credit card customer care for faster resolution.

Credit cards make payments easy for all expenses online and offline while offering various benefits

Find a Card >>

FAQs on BOI Credit Card Customer Care

1.How can I contact Bank of India (BOI) credit card customer care?

You can contact Bank of India credit card customer care through the toll-free numbers, tolled number and email address listed in the contact table above. These channels are available for enquiries, complaints and other BOI credit card-related assistance.

2.What services does BOI credit card customer care provide?

Bank of India credit card customer care assists with PIN generation, card blocking, billing and statement queries, reward points, transaction disputes, card activation, and reporting a lost or stolen BOI credit card.

3.How do I block my BOI credit card if it is lost or stolen?

If your Bank of India credit card is lost or stolen, call the dedicated credit card hotlisting toll-free number listed in the contact table above immediately. The service is available 24x7 for BOI credit card holders.

4.How do I raise a complaint about my BOI credit card?

You can raise a complaint about your Bank of India credit card through the customer care channels, email address or grievance portal listed above. If the complaint is not resolved within the stipulated time, you may escalate it to the relevant Nodal Officer or the RBI Integrated Banking Ombudsman.

5.What information should I keep ready when contacting BOI credit card customer care?

Before contacting BOI credit card customer care, have your credit card number (or at least the last four digits), your registered mobile number, your date of birth, and a clear description of the issue ready. Never share your full PIN or CVV with any customer care representative.

6.Can I contact Bank of India credit card customer care via WhatsApp?

Yes, Bank of India offers a WhatsApp Banking service for credit card and general queries, using the number listed in the contact table above. This channel is useful for general enquiries, account information and service requests.

7.How can NRI customers contact Bank of India credit card customer care?

NRI customers can reach Bank of India's dedicated NRI support line, listed in the contact table above, for BOI credit card and account-related assistance.

8.What should I do if I notice an unauthorised transaction on my BOI credit card?

If you notice a transaction on your Bank of India credit card that you did not authorise, call the customer care helpline listed above immediately to report it and have the card blocked. Keep your card details and the transaction date ready when you call.

9.How can I generate or reset the PIN for my Bank of India credit card?

You can generate or reset your BOI credit card PIN through BOI NetBanking, the BOI Mobile Banking app, at any Bank of India ATM using the 'PIN Generation' option, or by calling customer care and following the automated IVR instructions.

10.Can I pay my Bank of India credit card bill through customer care?

Customer care does not directly process payments, but representatives can guide you on the available payment channels. You can pay your BOI credit card bill through BOI NetBanking, the BOI Mobile Banking app, NEFT/RTGS transfer, NACH auto-debit, or by visiting your nearest Bank of India branch.

About the Author

Kankana Mukherjee

Kankana Mukherjee is an engineer and has over 4.5 of experience in content writing. Combining the expertise in financial content writing achieved in her 2 years association with BankBazaar, and a knack for clear and engaging content, Kankana simplifies complex financial concepts and offers practical insights to help readers make informed decisions and achieve financial success.

Types of Credit Card

Credit Card by Banks

Articles on Credit Card

Credit Card Customer Care

Credit Card Bill Payment

Credit Card Eligibility

Disclaimer

Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

Explore More:

Credit Card:

Credit Score:

Personal Loan:

Home Loan:

Fixed Deposit:

Calculator:

Learn More:

Others:

Mobile Apps:

support[at]bankbazaar[dot]com